Frequently Asked Questions

I can't login, why?

First, make sure that you're using the right password. Fill out the "I forgot my password" form and try again with the password we send you. Still having problems? If you are using Internet Explorer, go to Tools=>Internet Options and drop the cookie protection level to "Medium High" (under Privacy tab) or [recommended] add to the Trusted sites (under Security tab). If you are using Firefox, go to Tools=>Options=>Privacy=>Cookies and check off "Allow sites to set Cookies" or [recommended] click on Exceptions to "Allow" If you have McAfee, Norton or some other internet security software installed, you may also have to set it to allow cookies from

 Last updated Tue, Oct 14 2014 8:34pm

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